(4.7 / 5)2086+ Ratings

Harriet Carter Reviews

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Overall Rating

4.7
13 Reviews
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About Harriet Carter

HarrietCarter.com is a website that offers a variety of products. They have sections for New Arrivals, As Seen on TV items, Household, Outdoor, Health and Beauty, Apparel, Gifts, Holiday, and Clearance Menus. They also have a catalog that is full of summer favorites and new ways to keep cool and protected. Their customer support team is available to provide assistance or answer any questions you may have. You can reach out to them via email at harrietcarter@sccompanies.com or call 800-632-1578. They are currently undergoing some exciting updates to their website.

Harriet Carter Pros & Cons

Pros:

  • Diverse Product Range: Harriet Carter offers a wide variety of unique and helpful products, including kitchen gadgets, home solutions, and health and beauty items.
  • Exclusive Sales and Deals: Customers can sign up for emails to receive exclusive sales and deals, making them the first to know about new products and promotions.
  • Easy and Secure Online Shopping: The website is designed for quick and easy selection of products, with advanced online security technology to protect personal information.
  • Satisfaction Guarantee: Harriet Carter provides a satisfaction guarantee, offering full refunds if customers are not happy with their purchase.
  • Harriet Carter Premier Easy Pay Plan™: This plan allows customers to make payments online, by phone, or mail, which can help improve their credit score with consistent, timely payments.

Cons:

  • Poor Customer Service: Many customers have reported bad service experiences, including long delivery times and difficulty with billing.
  • High Price Level: Consumers have noted that the price level of Harriet Carter is high, which may be a deterrent for some customers.
  • Return and Refund Issues: Some customers have had issues with the exchange, refund, and cancellation policies, leading to dissatisfaction.
  • Long Delivery Times: Several reviews mention that delivery times can be too long, which is a significant drawback for many customers.

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Harriet Carter Customer Reviews (13)

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Kurt Garza
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Feb 8, 2023
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Feb 8, 2023
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Anna Herbert
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Feb 7, 2023
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Feb 3, 2023

Harriet Carter Customer’s Q&A

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Harriet Carter Features and Benefits

Key features and benefits of Harriet Carter include:

  • Wide variety of unique and helpful products: From simple items like a solid marble towel holder to sophisticated ones like a personal hearing aid, Harriet Carter offers a range of products that can make life easier and more enjoyable.
  • Exclusive sales and deals: By signing up for their emails, customers can be the first to know about new products, exclusive sales, and deals only available for Online Insiders.
  • Easy and secure online shopping: The website is designed for quick and easy selection of products. It also uses advanced online security technology to protect personal information.
  • Satisfaction Guarantee: If for any reason customers are not happy with their purchase, Harriet Carter will gladly refund their money.
  • Harriet Carter Premier Easy Pay Plan™: This plan allows customers to make payments online, by phone or mail. It can also help to improve the credit score of most consumers with a history of consistent, timely payments.

These features and benefits make Harriet Carter a great choice for online shopping. Enjoy shopping! 🛍️

Harriet Carter Pricing

Pricing at Harriet Carter can vary depending on the specific product. However, they offer 30-day returns for most items, which suggests that they have a flexible return policy. For precise pricing information, you would need to visit their website and browse through the available products.

Harriet Carter FAQs

FAQ

Harriet Carter Alternatives

Here are some top alternatives to Harriet Carter:

  1. Lillian Vernon: Offers a wide selection of quality gifts, home décor, apparel, and personalized items at affordable prices.
  2. Amazon: The largest online retailer in the world, provides a great selection of products and services, including books, movies, music, electronics, apparel, and much more.
  3. Bed Bath & Beyond: The go-to destination for all your home goods and decor needs. From bedding and bath items to kitchen essentials.
  4. QVC: An online shopping destination that offers a wide variety of products, including home goods, beauty, and electronics.
  5. Hammacher Schlemmer: A specialty retailer that offers unique, hard-to-find, and innovative products.

Please note that these alternatives were selected based on their similarity to Harriet Carter in terms of product offerings and customer experience. Each of these alternatives provides a unique shopping experience and may offer different products or services. It's recommended to visit each site to see which one best fits your shopping needs. Happy shopping! 🛍️

FAQ

How To Open A Harriet Carter Account?

To open an account on Harriet Carter, follow these steps:

  1. Go to the Harriet Carter website.
  2. Hover over "My Account" at the top right of the page.
  3. Click on "Sign In".
  4. If you have not previously registered, click on "Create an Account".
  5. Fill in the required fields with your information.

Once you've completed these steps, you'll have your own Harriet Carter account. You can then access your account information, pay bills online, and more. Enjoy shopping! 🛍️

FAQ

When will my order arrive?

In-stock items shipped via regular shipping should arrive within 7 to 10 business days. Express Delivery items can be expected in 3-4 business days after leaving our facility. Hawaii and Alaska orders may take 4-6 weeks.
FAQ

What is Harriet Carter return policy?

You can return merchandise within 30 days of receiving it in its original and unused condition. You can use Parcel Post or UPS for the return.
FAQ

When can I expect my refund for a returned item or an exchange?

Returns are usually processed within two business days of receipt, and refunds are issued twice a week. Exchanges are processed within two days and are subject to our normal 7-10 day delivery time.
FAQ

Why did I receive something different than what I ordered?

Harriet Carter may substitute a like product, size, or color for the item that you ordered if it makes sense to do so. If you are unhappy with the substitute, you can return it for a refund.
FAQ

Can I check the status of my order online?

Yes, you can check your order status by clicking the "order status" button on Harriet Carter website. You can also contact our Customer Service Associates for assistance.
FAQ

How can I track my order on HarrietCarter.com?

To track your order on HarrietCarter.com, if you have created an account, you can log in and go to 'Order History'. Click into the order you wish to track. If you need further assistance, you can reach out to their customer support team via email at harrietcarter@sccompanies.com or call 800-632-1578. Their dedicated representatives are available to provide you with the support you need. If you don't have an account, you can also know your Harriet Carter order status by contacting the customer care department. Tell them your registered Email address or phone number, they will update you with the real-time location of your order. The phone number for this service is 1.800.230.3833.

FAQ

What is Harriet Carter?

Harriet Carter is an American retailer that specializes in unique gifts and household products. It has been in business since 1958 and was founded by Harriet Carter. The company is known for its women's clothing and accessories. However, as of now, their website is undergoing some updates and is not accessible. They have a customer support team available via email or phone for any questions or assistance. They also have a catalog full of summer favorites and new ways to keep cool and protected. Please note that the company announced the closure of their facilities in Montgomeryville and Chalfont at the end of March 2019, laying off a total of 202 employees in the process.

FAQ

About harrietcarter.com Popular Products and Services?

Harriet Carter is a popular online store that offers a wide range of products. Their offerings are organized into several categories including New Arrivals, As Seen on TV items, Household, Outdoor, Health and Beauty, Apparel, Gifts, Holiday, and Clearance. They frequently update their catalog with new items and have a variety of products to help customers stay organized, prioritize their home and health, and have fun. Some of their popular products include unique kitchen gadgets, practical home solutions, ingenious laundry products, and smart bathroom solutions. They also offer a catalog that customers can request to browse their products at their convenience. Customers can order from Harriet Carter by calling their customer service or through their website.

FAQ

How can I track my order from Harriet Carter?

To track your order from Harriet Carter, you can follow these steps:

  1. If you have created an account on the Harriet Carter website, simply login and go to 'Order History'. Click into the order you wish to track.

  2. Alternatively, you can contact the Harriet Carter customer support team via email at harrietcarter@sccompanies.com or call 800-632-1578 for any assistance or questions you may have. Their dedicated representatives are available to provide you with the support you need.

  3. You can also check the status of your Harriet Carter order by contacting their customer care department. Tell them your registered Email address or phone number, they will update you with the real-time location of your order. The phone number for this service is 1.800.230.3833.

Please note that the availability of these services may vary, and it's always a good idea to check the official Harriet Carter website for the most accurate and up-to-date information.

FAQ

How do I contact Harriet Carter customer service?

You can contact Harriet Carter's customer service by calling them at (800) 377-7878 or 800-632-1578. You can also reach out to them via email at harrietcarter@sccompanies.com. Their physical address is 6864 Engle Rd, Cleveland, OH, 44130. Please note that their website is currently undergoing updates, so you might experience some inconvenience during this time.

FAQ

harrietcarter.com Return Policy?

Harriet Carter Gifts has a return policy where if you are unhappy with your purchase, you can return it for a full refund, minus shipping costs. All returned items must be unworn or unused and need to be in their original packaging. You need to return your items within a certain number of days to receive your refund. Terms and conditions apply.

As for the shipping policy, Harriet Carter Gifts offers several shipping methods for you to choose from depending on your budget and how quickly you need your items to arrive. You qualify for free shipping when you spend over a certain dollar amount. Standard shipping is available with slightly higher next-day shipping costs. All orders will include a $1.50 charge. This charge includes Priority Service plus prompt FREE replacement on orders lost in transit.

FAQ

What is the return policy of Harriet Carter?

If you are unhappy with your purchase from Harriet Carter Gifts, you can return it for a full refund, minus shipping costs. All returned items must be unworn or unused and need to be in their original packaging. Return your items within a certain number of days to receive your refund. Please note that terms and conditions apply.

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